FAQ

📦 SHIPPING & RETURNS

🚚 Shipping Policy

Processing Time
Orders are processed within 1–3 business days after payment is received.

Shipping Time (United States)
Standard shipping: 7–12 business days

Please note that shipping times may vary slightly during peak seasons or due to carrier delays.

Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number.

Shipping Address
Please make sure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.


🔄 Return Policy

We want you to love your purchase 🤍

If you are not completely satisfied, you may request a return within 7 days of delivery.

Return Conditions

To be eligible for a return:

• Items must be unused and in original condition
• Items must be in original packaging
• Proof of purchase is required

Non-returnable items:

• Final sale items
• Gift cards
• Worn, washed, or damaged items (not due to quality issues)


Return Shipping

Customers are responsible for return shipping costs unless the item is:

• Damaged
• Defective
• Incorrect item received


Refunds

Once your return is received and inspected:

• Refunds will be issued to your original payment method
• Please allow 5–10 business days for the refund to appear


❗ Damaged or Wrong Item

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with:

• Your order number
• Photos of the item

We will send a replacement or issue a full refund.

🚚 Shipping Policy

Processing Time
Orders are processed within 1–3 business days after payment is received.

Shipping Time (United States)
Standard shipping: 7–12 business days

Please note that shipping times may vary slightly during peak seasons or due to carrier delays.

Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number.

Shipping Address
Please make sure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.


🔄 Return Policy

We want you to love your purchase 🤍

If you are not completely satisfied, you may request a return within 14 days of delivery.

Return Conditions

To be eligible for a return:

• Items must be unused and in original condition
• Items must be in original packaging
• Proof of purchase is required

Non-returnable items:

• Final sale items
• Gift cards
• Worn, washed, or damaged items (not due to quality issues)


Return Shipping

Customers are responsible for return shipping costs unless the item is:

• Damaged
• Defective
• Incorrect item received


Refunds

Once your return is received and inspected:

• Refunds will be issued to your original payment method
• Please allow 5–10 business days for the refund to appear


❗ Damaged or Wrong Item

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with:

• Your order number
• Photos of the item

We will send a replacement or issue a full refund.

Cart

loading